Account Manager (Digital Marketing Experience)

Remote
Posted 9 months ago

Are you a results-driven professional with a passion for digital marketing? Do you thrive in a client-facing role, ensuring their needs are met and exceeded? Dot IT is searching for an experienced Account Manager with a background in digital marketing to join our team.

Responsibilities:

  • Build and maintain strong client relationships, serving as their primary point of contact.
  • Understand client goals and objectives and develop digital marketing strategies (Branding, Web design and development, SEO, SMM, Media buying) to achieve them.
  • Act as a contact person between clients and our agency, ensuring their needs are met and effectively communicated to the project teams.
  • Identify opportunities for upselling additional services to clients, including but not limited to branding, web design & development, SEO, SMM, and media buying.
  • Collaborate with the internal teams specializing in branding, web design & development, SEO, SMM, and media buying to execute marketing campaigns effectively.
  • Monitor project performance and provide clients with regular updates and insights.
  • Ensure client satisfaction and retention through exceptional service delivery, including managing projects to meet deadlines and exceed client expectations.

Required qualifications:

  • 2–4 years of hands-on experience in account management, preferably in a digital marketing agency.
  • In-depth knowledge of digital marketing strategies and tactics.
  • Enough knowledge of branding, web design & development, SEO, SMM, and media buying
  • Strong client communication and interpersonal skills.
  • Ability to analyze data and provide actionable insights to clients.
  • Exceptional organizational and time management skills.
  • Results-oriented and able to work in a collaborative team environment.
  • Strong negotiation, critical thinking, and communication skills.
  • Self-motivated and results-driven.

Languages:

Excellent English (written and verbal communication)

Job Status:

Full Time

Preferred Sex:

No Preference

Location:

Remote

Apply Online

A valid phone number is required.
A valid email address is required.